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Customer Cases & Proof

Every order we handle is archived: the customer profile, the QC records, and the shipment documents. Below is what we can show you — anonymized where our customers require it, verifiable where it counts.

How we keep customer records

  1. Customer profile — country, business type, product categories, cooperation start date. Stored in our customer master database.
  2. Per-order file — PO, factory audit report, staged QC records (IQC/IPQC/OQC), 500 PSI test log, packing list, Bill of Lading number.
  3. Retention — order files are kept for the full warranty period plus 2 years, traceable by batch.
  4. Privacy — customer names are anonymized in public materials unless we hold written permission. Evidence documents are redacted (names, prices) but verifiable.

What counts as proof

Redacted B/L

Bill of Lading with customer name and freight rates blacked out — vessel, port, container count visible.

QC report (per batch)

Staged inspection records with AQL tables, test photos, and pass/fail per checkpoint.

Loading photos

Container loading with carton marks and seal numbers — proof it shipped as packed.

Repeat-order record

The strongest proof: anonymized reorder history (e.g., "3 reorders in 14 months").

Case format

Each published case follows the same structure so you can compare them:

Customer: [Country] · [business type, e.g., regional distributor] · cooperating since [year]

Need: [what they asked for]

What we did: [sourcing / QC / consolidation steps]

Result: [volume, on-time rate, reorders]

Evidence: [redacted B/L · QC report · loading photos]

Published cases

Cases are being compiled. Our first anonymized cases — covering mixed-container consolidation and staged QC for RO systems — will be published here once customer permissions are confirmed. Ask us directly and we will walk you through a redacted order file on a video call.

Want proof for your specific product? Request a quotation — we will show you the QC protocol we would apply to your order before you commit.